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What happens if my rent is late in New Zealand?

GuideChecked 26 October 2026General information only
In short

Missing rent is a breach of your tenancy agreement and the Residential Tenancies Act 1986. A landlord cannot change the locks or throw you out. Only the Tenancy Tribunal can end a tenancy over unpaid rent. But the Tribunal can act quickly, and two rules matter most: the 21-day rule and the three-notices-in-90-days rule.

The best protection is simple. Talk to your landlord the moment you miss a payment, pay what you can, and get help early. Most of this guide is about what the law lets a landlord do, so you can see how much time you really have.

The basics

How it is worked out

Example: Aroha rents a flat on a periodic tenancy, with $400 a week due every Friday.

The catch

What happens at the Tribunal

  1. The landlord applies online. The application fee is $28.
  2. Mediation or FastTrack. Many cases go to mediation first. If you and the landlord have already agreed a repayment plan, the landlord can use FastTrack Resolution. A mediator phones you privately within two business days of filing to check you understand and agree. FastTrack is for cases such as rent owing with only a money order sought, or 21 days or more in arrears where termination is also sought. It is not available for some cases, such as monthly rent or three or more tenants.
  3. A hearing, if it is not settled. Both sides can put their case. The Tribunal can make a binding order, which can include repayment of arrears and ending the tenancy.
  4. If you disagree, the Tenancy Services site explains how to challenge a decision. Check the time limits there straight away.

Do this next

  1. Contact your landlord as soon as you miss rent or expect to. Do not ignore calls or messages.
  2. Pay whatever you can now, and keep a record of every payment.
  3. Offer a realistic plan in writing, such as a fixed extra amount each week until the debt is cleared. Ask the landlord to confirm it in writing.
  4. Apply to Work and Income about the Accommodation Supplement. If you finish your application within 20 working days of first contacting them, help can be backdated to that first contact date.
  5. Check any notice you receive. Does it state the amount, the dates overdue, your right to challenge it and the number of earlier notices? If not, ask for advice before assuming it is valid.
  6. If a Tribunal application arrives, do not skip it. Read the hearing details, gather your payment records and attend.
  7. Use Tenancy Services' free dispute options, including mediation, before the matter goes further.
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Common questions

Can my landlord evict me for being one day late?

No. The three-strikes rule needs rent unpaid for at least 5 working days each time, and only the Tribunal can end a tenancy.

Does the 21-day rule apply to fixed-term tenancies?

Yes. Section 55(1)(a) applies when rent is 21 days or more in arrears. The three-strikes rule applies to periodic tenancies only.

What if I pay after a 14-day notice?

Paying the arrears within the notice period can stop that application. But it can still count as a notice for the three-in-90-days rule if later arrears occur.

Can I be locked out for not paying?

No. The landlord must go through the Tribunal. Contact Tenancy Services if you are locked out.

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Last reviewed 26 October 2026. Written by Streetwise from the official pages listed above. General information only, not legal or financial advice.