Tenancy Services is sending tenant numbers and landlord IDs
What happened
Tenancy Services is moving to a new online bond service. Tenants with an active bond have been emailed a tenant number, and some landlords with active bonds are now being sent a landlord ID.
A tenant number lets you update your contact details, see your bond balance and records, and respond to bond requests online. The tenant emails went out from late August to early September.
What it means for you
You do not need to do anything straight away. Tenancy Services says to save the email somewhere you can find it later, and to keep your number private, including from your landlord and other tenants.
Our take
Check your junk folder if you rent and never saw the email. Keeping that number safe matters more than it sounds, because it is the key to your bond record.
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Summarised in our own words by Streetwise from the official page above. General information only, not legal or financial advice.